These are the terms and conditions which apply when you book accommodation with us, whether you use an online booking service or via email or the telephone.


We require payment card details at the time of making your reservation request in order to secure your booking (Visa, MasterCard or Amex.) Your payment card is not charged until check out.

Rates are subject to change and we reserve the right to change your accommodation should we need to, with assurances that you will not be moved to a room that is below the standard of your booking.

Cancellation and charges

In the event that you cancel a booking, The Glan Neigr Hotel reserves the right to impose cancellation charges according to the following:

Cancellations made within 48hrs of arrival day will be charged 100% of the room charge.

Cancellations or alterations should be communicated to The Glan Neigr Hotel on 01407 812854 or and we will do our best to accommodate your requirements subject to the cancellation charges above.

Check in and check out

Room check in is from 3pm to 10pm, room departure is by 11am on the final morning of your stay.

If you expect to arrive very late in the evening, please let us know in advance so that we can make appropriate arrangements.


Smoking (including e-cigarettes) is not permitted anywhere within our building.

In the event of any damage or loss to the contents of your room, including stains to any of the soft furnishings, carpets and rugs we reserve the right to charge the credit or debit card used to book your reservation with either the full cost of repairing/cleaning such item(s) or if this is not possible the replacement cost with new.

All linen is provided including towels. Should linen be removed from the hotel, we reserve the right to charge the credit or debit card used to book your accommodation with the cost of replacing the items.

The Glan Neigr Hotel cannot accept responsibility for your property and shall not be liable for any loss or damage to property brought to the hotel or left behind including any car or other vehicle.

Car parking

Free car parking is available on a first come first served basis.

Village life

Rhosneigr is a quiet village and we would ask all our guests to be respectful of our neighbours, especially late at night.